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Welcome back, Delhi North Franchise

24

Active Agents

3 new this week

156

Jobs This Month

+12% vs last month

₹2,45,600

Monthly Earnings

+8% growth

4.7

Average Rating

Excellent

Today's Jobs

Job IDServiceAgentStatus
#JOB-1245Home CleaningRamesh K.Completed
#JOB-1246AC RepairSuresh M.In Progress
#JOB-1247PlumbingMohan L.Assigned
#JOB-1248ElectricianAnil S.Pending

Alerts & Notifications

New Booking Assigned

Job #1248 assigned to Anil S.

5 min ago

Attendance Alert

3 agents marked High Late today

1 hr ago

Payout Processed

₹45,000 credited to wallet

Yesterday

Agent Availability Today

RK

Ramesh Kumar

Home Cleaning

Available
SM

Suresh Mehta

AC Repair

Busy
ML

Mohan Lal

Plumber

Available
AS

Anil Singh

Electrician

Offline
Profile is view-only. To make changes, submit a Profile Change Request for Admin approval.

Franchise Profile

DN

Delhi North Franchise

Franchise ID: FRN-DEL-001

Urban Home Services Pvt Ltd
A-45, Rohini Sector 7, Delhi - 110085
delhi.north@homeserv.com
+91 98765 43210
Service PIN Codes: 110085, 110086, 110087, 110088
Active Since: January 2024

Request Profile Changes

Changes require Admin approval. You cannot modify profile directly.

Previous Requests

Request IDFieldStatusDate
#REQ-045Phone NumberApproved12 Jan 2026
#REQ-044Service PIN CodesPending10 Jan 2026
#REQ-043AddressRejected05 Jan 2026

Add New Agent Application

Request will go to Super Admin for approval

5

Pending Approval

24

Approved

2

Resubmission Required

1

Rejected

KYC Status List

Final KYC approval is done by Admin/Super Admin. You can only view status.
Agent NameMobileAadhaarPANPhotoStatusRemarks
Vikram Singh +91 98765 12345 Verified Verified Verified Approved -
Raj Kumar +91 98765 12346 Pending Pending Verified Pending Documents under review
Amit Sharma +91 98765 12347 Rejected Verified Verified Rejected Aadhaar image blurry, resubmit

All Agents

All (24)
Active (20)
Suspended (2)
Inactive (1)
Pending (1)
Agent IDNameCategoryRatingJobs DoneStatusActions
AGT-001 Ramesh Kumar Home Cleaning 4.8 156 Active
AGT-002 Suresh Mehta AC Repair 4.6 124 Active
AGT-003 Vijay Patel Electrician 3.9 89 Suspended
Category changes require Admin approval. Submit request below.

Agent Category Allocation

AgentCurrent CategoryRequested CategoryStatusAction
Ramesh Kumar Home Cleaning - -
Suresh Mehta AC Repair AC Repair + Electrician Pending Awaiting Admin
Mohan Lal Plumber - -

12

Available

8

Busy (On Job)

3

Offline

1

Absent

RK

Ramesh Kumar

Home Cleaning

Available
SM

Suresh Mehta

On Job #1246

Busy
ML

Mohan Lal

Plumber

Available
AS

Anil Singh

Last seen 2h ago

Offline
PK

Pradeep Kumar

Security Guard

Available
VR

Vijay Rao

On Job #1249

Busy

18

Present

3

Late (0-30 min)

2

High Late (30+ min)

1

Absent

Today's Attendance

AgentCheck-InCheck-OutGPS VerifiedSelfieStatusPenalty Count
Ramesh Kumar 09:00 AM - Present 0
Suresh Mehta 09:20 AM - Late 2
Mohan Lal 09:45 AM - High Late 4
Anil Singh - - Absent 1

Attendance Verification Details

Check-In Proof

Selfie captured at 09:00 AM

GPS Location: 28.7041° N, 77.1025° E

Address: Sector 7, Rohini, Delhi

Device: Samsung Galaxy M31

Check-Out Proof

Not checked out yet

Agent Performance Summary

RankAgentJobs CompletedRatingAttendance %ScoreStatus
1 Ramesh Kumar 156 4.9 98% 95 Excellent
2 Suresh Mehta 124 4.7 92% 88 Good
3 Mohan Lal 98 4.5 85% 76 Average
8 Vijay Patel 45 3.2 68% 42 Weak
Today (12)
Upcoming (8)
Completed (145)
Cancelled (3)
Showing jobs only within your assigned region (PIN: 110085-110088)
Job IDCustomerServiceAgentScheduledAmountStatusAction
#JOB-1245 Priya Sharma Home Cleaning Ramesh K. 10:00 AM ₹599 Completed
#JOB-1246 Rahul Gupta AC Repair Suresh M. 11:30 AM ₹799 In Progress
#JOB-1247 Anita Verma Plumbing Mohan L. 02:00 PM ₹449 Assigned
#JOB-1248 Vikram Singh Electrician - 04:00 PM ₹349 Pending
Assign jobs manually when auto-assignment fails. Only within your franchise area.

Unassigned Jobs

#JOB-1248 - Electrician

Vikram Singh | 04:00 PM | Sector 8, Rohini

#JOB-1250 - Plumber

Neha Kapoor | 05:30 PM | Sector 7, Rohini

Available Agents

AS

Anil Singh

Electrician | 4.5

Available
RK

Ravi Kumar

Electrician | 4.2

Available
ML

Mohan Lal

Plumber | 4.6

Available
Reassign jobs only when agent is busy/absent. Minimize customer disturbance.

Active Jobs for Reassignment

Job IDCurrent AgentReasonCustomerScheduledAction
#JOB-1251 Anil Singh Absent Agent marked absent Ravi Mehta 03:00 PM
#JOB-1252 Suresh Mehta Busy Previous job extended Priya Kapoor 04:30 PM

Live Map

Real-time agent tracking

Showing 5 active jobs

Active Jobs

#JOB-1246 - Suresh M.

AC Repair | On-site

ETA: Now

#JOB-1247 - Mohan L.

Plumbing | En route

ETA: 15 min

#JOB-1253 - Ramesh K.

Cleaning | Assigned

ETA: 45 min

Work Proof Validation

Before Work

Before cleaning photo

After Work

After cleaning photo

Job Details

Job ID: #JOB-1245

Service: Home Cleaning - Deep Clean

Agent: Ramesh Kumar

Customer Signature: Verified

OTP Verified: Yes

3

In Progress

45

Resolved

2

Forwarded to Admin

Active Complaints

Ticket IDCustomerAgentIssueStatusAction
#TKT-789 Rahul Gupta Suresh M. Work quality issue In Progress
#TKT-790 Priya Sharma Ramesh K. Agent late arrival In Progress
Customer data is read-only. You can only view customers in your franchise area.

Customers in Your Area

Customer IDNamePhoneAreaTotal BookingsAction
CUS-001 Priya Sharma +91 98765 XXXXX Sector 7, Rohini 12
CUS-002 Rahul Gupta +91 98765 XXXXX Sector 8, Rohini 8
CUS-003 Anita Verma +91 98765 XXXXX Sector 7, Rohini 5

Customer Details

PS

Priya Sharma

Customer ID: CUS-001

+91 98765 XXXXX (Masked)
Sector 7, Rohini, Delhi - 110085
Member since: March 2025
12 Total Bookings

Booking History

Job IDServiceAgentDateAmountStatus
#JOB-1245 Home Cleaning Ramesh K. 16 Jan 2026 ₹599 Completed
#JOB-1198 AC Service Suresh M. 10 Jan 2026 ₹499 Completed

Issues Raised

Ticket IDIssueDateStatus
#TKT-456 Agent arrived late 05 Jan 2026 Resolved
Customer contact details are masked for privacy. Use Call/WhatsApp through our system.

Chat with Agent

RK

Sir, I have reached the customer location

10:05 AM

Good. Complete the job and send photos

10:06 AM

Quick Actions

Customer address is hidden. Agent will receive location via app.

Subscription & Contract Jobs

Active Contracts (5)
Upcoming (2)
Expired (12)
Contract IDCustomerServiceStaffDurationStatusAction
#CNT-001 Sharma Enterprises Housekeeping Sunita Devi Jan - Dec 2026 Active
#CNT-002 ABC Office Security Guard Rajesh Singh Jan - Jun 2026 Active
#CNT-003 XYZ Tech Park Office Boy Mohan Kumar Feb - Jul 2026 Starting Soon

Contract Staff Allocation

ContractCustomerCurrent StaffBackup StaffDaily StatusAction
#CNT-001 Sharma Enterprises Sunita Devi Geeta Kumari Present
#CNT-002 ABC Office Rajesh Singh Arun Kumar Present

Contract Staff Daily Attendance

StaffContractCheck-InSelfieGPSCheck-OutStatus
Sunita Devi #CNT-001 (Sharma Ent.) 08:55 AM - Present
Rajesh Singh #CNT-002 (ABC Office) 06:00 AM - Present

Contract Risk Alerts

High Risk - Contract #CNT-005

Staff Geeta Kumari has been Late/Absent for 3 consecutive days. Contract may be at risk of cancellation.

Warning - Contract #CNT-003

Staff assignment pending. Contract starts in 15 days.

Today's Earnings

₹8,450
12 jobs completed

This Week

₹45,780
67 jobs completed

This Month

₹2,45,600
156 jobs completed

Earnings Trend

Monthly earnings chart

Franchise settlement request allowed only once per month (1st - 10th). Date decided by Admin.
Commission breakdown is view-only. Rates are set by Super Admin.

Commission Breakdown

Company Commission
15%
Franchise Commission (You)
25%
Agent Payout
60%

Recent Job Commission

Job IDTotalCompany (15%)Franchise (25%)Agent (60%)
#JOB-1245 ₹599 ₹90 ₹150 ₹359
#JOB-1244 ₹799 ₹120 ₹200 ₹479

Available Balance

₹1,28,450
Ready for payout request

Pending Settlement

₹45,000
Processing (2-3 days)

Recent Transactions

DateDescriptionTypeAmount
16 Jan 2026 Commission from #JOB-1245 Credit +₹150
16 Jan 2026 Commission from #JOB-1244 Credit +₹200
10 Jan 2026 Payout Settlement Debit -₹45,000
Payout requests can only be submitted between 1st - 10th of each month. Processing is Auto/Manual as decided by Admin.

Request Payout

₹1,28,450

HDFC Bank

A/C: XXXX XXXX 4521 | IFSC: HDFC0001234

All
Approved
Pending
Rejected
Request IDDateAmountStatusProcessed On
#PAY-056 05 Jan 2026 ₹45,000 Approved 08 Jan 2026
#PAY-055 05 Dec 2025 ₹52,000 Approved 10 Dec 2025
#PAY-054 05 Nov 2025 ₹38,500 Approved 09 Nov 2025
Reports are view-only. Download PDF/Excel for analysis.

Earnings Report

Monthly earnings summary

Job Report

All jobs with details

Agent Performance

Agent-wise analysis

Top Performers

1

Ramesh Kumar

156 jobs | 4.9

95
2

Suresh Mehta

124 jobs | 4.7

88
3

Mohan Lal

98 jobs | 4.5

76

Needs Improvement

8

Vijay Patel

45 jobs | 3.2

42
9

Arun Singh

32 jobs | 3.5

38

AI-Powered Insights

High Demand Prediction

Based on data analysis, AC Repair demand is expected to increase by 40% next week due to rising temperatures. Consider onboarding more AC technicians.

Manpower Shortage Alert

Current demand for Electricians is 20% higher than available agents. Consider recruiting 2-3 more electricians for your area.

Opportunity

Housekeeping services have low competition in Sector 8. Marketing push recommended to capture this market.

System Notifications

New Booking Assigned

Job #JOB-1248 assigned to your franchise. Assign agent now.

5 min ago

Payout Approved

Your payout request #PAY-056 for ₹45,000 has been approved.

2 hours ago

Complaint Raised

Customer filed complaint #TKT-789 against Suresh M. Action required.

Yesterday

Attendance Alert

3 agents marked High Late today. Monitor performance.

Yesterday

Work Assignment

5 new jobs assigned for today. Review and allocate agents.

Today 6:00 AM
User creation requires Admin permission. Limited access roles only.

Office Users

NameRoleEmailStatusAction
Amit Sharma Operations Manager amit@franchise.com Active
Priya Gupta Finance Assistant priya@franchise.com Active

Security Settings

Two-Factor Authentication (2FA)

Add extra security to your account

Device Security Binding

Restrict login to verified devices only

Recent Login Activity

Chrome on Windows - Delhi, India
Just now (Current)
MintoApp App on Android - Delhi, India
2 hours ago
Firefox on MacOS - Delhi, India
Yesterday

Settings

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New Booking Alerts
Payout Notifications
Attendance Alerts
Complaint Notifications